Experiencing a sudden eye problem can be alarming, and knowing where to turn for immediate help is crucial. At Mass Eye and Ear, we understand that eye emergencies don’t always happen during regular office hours. That’s why we offer a dedicated Urgent Care Eye Doctor service through our 24/7 Virtual Hotline, ensuring Massachusetts residents receive prompt attention for their eye health concerns.
Our Virtual Hotline is staffed by experienced nurses who are ready to triage your urgent eye questions. By calling 617-573-3880, you’ll be connected with a nurse who will assess your situation. They will ask detailed questions to determine the severity of your condition and guide you to the appropriate care. This may include advice for home care, a scheduled virtual consultation, or a recommendation for an immediate in-person visit to our Emergency Department (ED).
For severe eye emergencies requiring immediate, hands-on treatment, Mass Eye and Ear’s Emergency Department is open 24 hours a day, 7 days a week. We are equipped to handle a wide range of critical eye conditions, including:
- Severe eye pain
- Sudden vision loss
- Eye trauma or injury
- New flashes of light or floaters
- Other eye-related emergencies
As a leading referral center in New England, our Emergency Department provides expert urgent care eye doctor services for eye trauma and other ophthalmic emergencies. We have a specialized Eye Trauma Service with scheduled outpatient appointments and access to subspecialty experts in retina, cornea, glaucoma, oculoplastics, and neuro-ophthalmology. Our operating rooms are always ready for urgent surgical interventions. We also serve as a tertiary referral center for other hospitals needing specialized ophthalmology expertise. With decades of experience, our team treats over 20,000 emergency eye patients annually, ensuring you receive the highest level of care when you need it most.
Beyond eye emergencies, Mass Eye and Ear also provides 24/7 emergency services for ear, nose, and throat (ENT) conditions, offering comprehensive head and neck emergency care.
If you are facing an urgent eye issue in Massachusetts, don’t hesitate to call our Virtual Hotline at 617-573-3880 for immediate guidance and access to our expert urgent care eye doctor services. For severe emergencies, our Emergency Department is always open to provide the critical care you need.
