Finding time for doctor’s appointments can be challenging in today’s fast-paced world. At Atrium Health Primary Care Family Medicine Virtual, we understand the need for accessible and convenient healthcare. That’s why we offer you the opportunity to connect with an Online Primary Care Doctor and a dedicated care team, bringing comprehensive healthcare to you, virtually anytime, anywhere*. Whether you need routine check-ups, sick visits, or ongoing management for chronic conditions, our 24/7 appointment availability via secure video chat is designed to fit seamlessly into your life.
Choosing Atrium Health means you’re opting for the region’s most trusted primary care provider, now with unprecedented convenience. Benefit from a virtual care team that gets to know you, ensuring personalized healthcare. We also provide complete coordination for in-person care when necessary, linking you to our network of top-tier hospitals and specialists.
*Please note that patients must be located in North Carolina, South Carolina, or Georgia during their virtual visit.
Find an Online Primary Care Doctor or call us at 844-235-6999 to schedule your appointment today.
The Benefits of Choosing an Online Primary Care Doctor
Opting for an online primary care doctor offers a multitude of advantages, designed to make healthcare more accessible, convenient, and patient-centered. Here are some key benefits you can expect:
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24/7 Access to Healthcare via Secure Video Visits: Life doesn’t always adhere to a 9-to-5 schedule, and neither should healthcare. With virtual primary care, you can schedule and attend secure video visits 24 hours a day, 7 days a week. This round-the-clock availability ensures you can receive medical attention whenever you need it, without disrupting your work, family, or travel plans. This is especially beneficial for urgent health concerns that arise outside of regular office hours.
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Comprehensive Care for All Ages: From infants to seniors, our online primary care doctors are equipped to provide care for patients of all ages. This family-centered approach means you can manage the healthcare needs of your entire family through a single, convenient virtual platform. Whether it’s pediatric care, adult health maintenance, or geriatric concerns, our virtual practice has you covered.
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Board-Certified Family Medicine Physicians at Your Fingertips: Rest assured that you are receiving care from highly qualified professionals. Our virtual primary care team consists of board-certified family medicine physicians. These doctors have undergone rigorous training and are committed to providing evidence-based, high-quality medical care. You can trust in their expertise, delivered right to your screen.
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Seamless Coordination with Specialists and Hospitals: As part of the Atrium Health network, our virtual primary care service provides coordinated access to a wide network of top specialists and hospitals. Should you require specialized care or in-person hospital services, your virtual care team will ensure a smooth and efficient referral and transition. This integration guarantees continuity of care and access to advanced medical resources when needed.
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Insurance Accepted, Transparent Fees: Worried about costs? Virtual primary care is designed to be as financially accessible as traditional in-person care. We accept most major insurance plans, and the costs and fees associated with virtual visits are typically the same as in-office appointments. This parity in cost, combined with the added convenience, makes online primary care doctors a practical and economical choice for managing your health.
Services Offered by Your Online Primary Care Doctor
Virtual primary care extends beyond just addressing immediate illnesses. It’s a comprehensive approach to managing your overall health and well-being. Our online primary care doctors offer a wide range of services, comparable to what you would expect from a traditional doctor’s office:
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Chronic Disease Management: Effectively manage chronic conditions such as diabetes and high blood pressure from the comfort of your home. Virtual visits allow for regular monitoring, medication management, and lifestyle counseling to help you stay healthy and prevent complications.
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Acute Sick Visits: For common illnesses like colds, flu, rashes, and sprains, an online primary care doctor can provide timely diagnosis and treatment. Avoid the inconvenience of traveling to a clinic when you’re feeling unwell – get the care you need quickly and efficiently online.
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Prescription Refills and Medication Management: Easily obtain prescription refills and manage your medications through virtual consultations. Your doctor can review your medication list, ensure proper dosages, and send prescriptions electronically to your preferred pharmacy.
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Mental Health Services: Access mental health support and services through virtual consultations. This can include counseling, therapy, and medication management for conditions like anxiety and depression, all delivered with privacy and convenience.
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Medicare Annual Wellness Visits: Medicare beneficiaries can complete their annual wellness visits virtually. These visits focus on preventive care, health risk assessments, and personalized prevention plans to help you maintain your health and wellness.
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eVisit Secure Messaging: For minor health concerns that don’t require a full video appointment, utilize secure messaging with your care team. This feature is ideal for quick questions, follow-ups, or seeking advice for non-urgent issues.
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Coordination of In-Person Care: While many healthcare needs can be met virtually, some situations require in-person visits for physical exams, lab work, or specialized procedures. Your online primary care doctor will coordinate any necessary in-person care, ensuring a seamless transition to local facilities and specialists within the Atrium Health network.
How Online Primary Care Works: A Simple Guide
Getting started with an online primary care doctor is straightforward and user-friendly. Here’s a step-by-step guide to help you understand the process:
Step 1: Preparing for Your Virtual Visit
Virtual visits eliminate the need for commuting and waiting rooms. To prepare for your appointment:
- Ensure a Strong Internet Connection: A stable internet connection is crucial for a smooth video consultation.
- Device Setup: Use a smartphone, tablet, or computer equipped with a working camera, microphone, and speakers.
- Log in to MyAtriumHealth: A few minutes before your scheduled appointment, log in to the MyAtriumHealth patient portal. This secure platform is where your virtual visit will take place.
- Gather Necessary Items: Keep your insurance card and photo identification handy, as you may need them during your visit.
- Consider Headphones: For enhanced privacy and sound quality, especially in a busy environment, headphones are recommended.
Step 2: What to Expect During Your Online Consultation
Your virtual visit is designed to be as effective and personal as an in-person appointment. During your consultation, your online primary care doctor may:
- Discuss Your Health Concerns: They will ask detailed questions about your symptoms, medical history, and current health status to understand the reason for your visit.
- Review Lab Results and Tests: If you’ve had recent lab work or tests, your doctor will explain the results and discuss any implications for your health.
- Perform a Visual Examination: Using the video capabilities, your doctor can visually assess certain physical symptoms, such as rashes or the appearance of your throat.
- Provide Personalized Advice and Recommendations: Based on your consultation, your doctor will offer tailored medical advice, treatment options, and preventive strategies.
Step 3: Follow-up Care and Next Steps
After your virtual visit, your care continues seamlessly:
- Review Next Steps: Your doctor will clearly outline any follow-up actions needed, such as medication prescriptions, further tests, or specialist referrals.
- Prescription Management: New prescriptions will be electronically sent to your chosen pharmacy, and existing prescriptions can be refilled as needed.
- Coordination of Follow-up Visits: If necessary, your care team will schedule any follow-up virtual or in-person appointments to monitor your condition and ensure effective treatment.
Frequently Asked Questions About Online Primary Care Doctors
To help you better understand online primary care doctors and virtual healthcare, here are answers to some common questions:
What Distinguishes Virtual Primary Care from Other Virtual Care Options?
While various virtual care services exist, many focus on urgent or one-time medical needs. Online primary care doctors offer a broader spectrum of services, encompassing not just sick visits but also preventive care, chronic disease management, and comprehensive healthcare for ongoing needs. Think of it as having your own doctor’s office, accessible through your screen.
What Are the Hours of Operation for Virtual Family Medicine?
Virtual Family Medicine offers the incredible convenience of 24/7 availability. This means you can schedule same-day appointments at any hour, even during the night, to address your health concerns promptly, regardless of the time.
Who Will I Be Seeing During My Virtual Appointment?
You will always be seen by a familiar face – your chosen doctor, an advanced practice provider, or a member of your dedicated care team. This continuity of care ensures a personal and trusting doctor-patient relationship, even in a virtual setting.
Is Virtual Primary Care Covered by Insurance?
Currently, the costs, fees, and insurance coverage for virtual primary care are generally consistent with traditional in-person primary care. To understand the specifics of your plan, it’s best to check with your health insurance provider for detailed coverage information.
What Special Tools Do I Need to Utilize Virtual Primary Care?
The beauty of virtual primary care is its simplicity. You only need a reliable internet connection and a smartphone, tablet, or computer with a microphone and camera. Having your insurance card and photo ID accessible may also be helpful. Additionally, you’ll need a MyAtriumHealth account, our secure patient portal, which facilitates video visits, doctor communication, and prescription requests.
Can I Have Virtual Primary Care Appointments from Anywhere?
Yes, as long as you are physically located in North Carolina, South Carolina, or Georgia at the time of your appointment, you can access virtual primary care. This flexibility allows you to consult with your doctor from the comfort of your home, workplace, or even while traveling within these states.
Are Virtual Visits Secure and Private?
Absolutely. Atrium Health employs a patented, HIPAA-compliant system to ensure that every video visit is secure, confidential, and protects your privacy. Your health information and virtual consultations are conducted with the highest standards of security and confidentiality.
Find Your Online Primary Care Doctor Today
Ready to experience the future of healthcare? Embrace the convenience, accessibility, and comprehensive care offered by an online primary care doctor at Atrium Health Primary Care Family Medicine Virtual. Take control of your health from the comfort of your home and schedule your first virtual appointment today.
