Do You Have To Tell A Doctor's Receptionist What's Wrong?

Do you have to tell a doctor’s receptionist what’s wrong? At thebootdoctor.net, we understand your concerns about privacy and the need to share personal health information. Navigating healthcare can be tricky, so let’s explore the reasons why a receptionist might ask about your medical issue, your rights, and how to handle these situations with confidence, safeguarding patient confidentiality, health information, and medical details.

1. Understanding Why Receptionists Ask

Why do doctor’s receptionists sometimes inquire about the reason for your visit? Here’s a comprehensive breakdown:

Triage and Prioritization: Receptionists often ask for a brief explanation of your symptoms to help prioritize appointments. According to the American Academy of Family Physicians, understanding the chief complaint allows the clinic to allocate resources efficiently and ensure urgent cases are seen promptly.
Appointment Scheduling: Different types of appointments require varying amounts of time. Knowing the reason for your visit helps the receptionist schedule the appropriate amount of time with the doctor or nurse.
Directing to the Right Provider: In larger clinics or hospitals, receptionists need to direct you to the appropriate healthcare provider. This ensures you receive the best possible care from a specialist suited to your needs.
Preparing for Your Visit: Knowing the reason for your visit allows the medical staff to prepare any necessary equipment, paperwork, or information beforehand. This can streamline the consultation process.
Emergency Situations: In emergency situations, the receptionist needs to quickly assess the severity of the situation and alert the medical team. Clear communication can save valuable time in critical moments.

2. What Are Your Rights?

What rights do you have when it comes to sharing your health information with a doctor’s receptionist? Here’s what you should know:

Right to Privacy: You have the right to privacy regarding your medical information. Receptionists are bound by HIPAA (Health Insurance Portability and Accountability Act) regulations in the USA, which protect your health information from unauthorized disclosure.
Right to Refuse: You have the right to refuse to provide a detailed explanation of your medical issue to the receptionist. You can simply state that it is a personal matter or that you prefer to discuss it directly with the doctor.
Right to Confidentiality: Any information you do share with the receptionist is considered confidential and should not be disclosed to anyone else without your consent.
Right to Access Your Records: You have the right to access your medical records and review who has accessed them. This includes any notes or information recorded by the receptionist.
Right to Complain: If you believe your privacy rights have been violated, you have the right to file a complaint with the healthcare provider or the Department of Health and Human Services.

3. How to Respond to a Receptionist’s Questions

How should you respond when a doctor’s receptionist asks about your medical issue? Here are several strategies:

Be Polite and Assertive: Start by being polite and respectful. You can say something like, “I prefer to discuss the details of my medical issue with the doctor directly.”
Provide a Vague Explanation: If you feel comfortable sharing a limited amount of information, provide a brief and general explanation. For example, “I have a foot problem that needs to be checked.”
Use Code Words: Some clinics allow patients to use code words or phrases to indicate the nature of their visit without disclosing specific details. Ask your clinic if this is an option.
Request a Private Conversation: If you feel uncomfortable discussing your issue in the waiting room, ask the receptionist if you can speak in a more private area.
Write It Down: If you find it difficult to articulate your issue verbally, write it down on a piece of paper and hand it to the receptionist.
Contact the Clinic in Advance: If you have a sensitive or complex medical issue, consider contacting the clinic in advance to explain your situation and request any special accommodations.

4. Common Scenarios and How to Handle Them

Let’s examine some common scenarios where a receptionist might ask about your medical issue and how to handle them effectively:

Scenario 1: Booking an Urgent Appointment
- Receptionist: “What is the reason for your urgent appointment?”
- Your Response: “I’m experiencing severe foot pain and need to see a doctor as soon as possible.”
Scenario 2: Scheduling a Specialist Appointment
- Receptionist: “What type of specialist do you need to see?”
- Your Response: “I need to see a podiatrist for a foot problem.”
Scenario 3: Follow-Up Appointment
- Receptionist: “What is the reason for your follow-up appointment?”
- Your Response: “It’s a follow-up for a previous foot injury.”
Scenario 4: New Patient Appointment
- Receptionist: “What brings you in to see the doctor today?”
- Your Response: “I’m experiencing discomfort in my feet and would like a consultation.”
Scenario 5: Requesting a Specific Doctor
- Receptionist: “Why do you want to see Dr. Smith specifically?”
- Your Response: “Dr. Smith was recommended to me for their expertise in foot care.”

5. The Receptionist’s Perspective

Understanding the receptionist’s perspective can help you approach these interactions with empathy and clarity:

Following Protocol: Receptionists are often required to follow specific protocols and guidelines set by the clinic or hospital. They may be asking for information because they are instructed to do so.
Managing Workload: Receptionists are responsible for managing a high volume of calls and appointments. They need to gather information quickly and efficiently to ensure smooth operations.
Ensuring Patient Safety: In some cases, receptionists need to gather information to ensure patient safety. For example, they may need to ask about allergies or medical conditions that could affect treatment.
Limited Medical Knowledge: Receptionists are not medical professionals and have limited medical knowledge. They are not qualified to provide medical advice or make clinical judgments.
Maintaining Confidentiality: Receptionists are trained to maintain patient confidentiality and protect your privacy. They understand the importance of keeping your medical information secure.

6. When Should You Be More Specific?

Are there situations where it’s beneficial to be more specific with the receptionist? Absolutely. Here are some examples:

Emergency Situations: If you are experiencing a medical emergency, such as severe pain, bleeding, or difficulty breathing, provide as much detail as possible to the receptionist. This will help them prioritize your care and alert the medical team immediately.
Infectious Diseases: If you suspect you have an infectious disease, such as the flu or COVID-19, inform the receptionist so they can take appropriate precautions to protect other patients and staff.
Specific Needs: If you have specific needs, such as mobility issues or language barriers, let the receptionist know so they can make the necessary arrangements to accommodate you.
Referrals: If you have been referred by another doctor, provide the receptionist with the referral information to ensure proper coordination of care.
Insurance Requirements: Some insurance plans require specific information to be collected at the time of booking. Providing this information upfront can streamline the billing process.

7. Communicating Effectively

Communicating effectively with the receptionist can help ensure your needs are met while respecting your privacy:

Use Clear and Concise Language: Avoid using medical jargon or technical terms that the receptionist may not understand. Stick to simple and straightforward language.
Be Respectful and Patient: Remember that the receptionist is there to help you. Be respectful and patient, even if you are feeling frustrated or anxious.
Ask Questions: If you are unsure why the receptionist is asking for certain information, don’t hesitate to ask questions. They should be able to provide a clear explanation.
Listen Attentively: Pay attention to the receptionist’s instructions and follow their directions carefully. This will help ensure a smooth and efficient appointment process.
Provide Feedback: If you have any concerns about the way you were treated by the receptionist, provide feedback to the clinic or hospital. This can help them improve their services and ensure a better experience for all patients.

8. HIPAA and Patient Privacy

How does HIPAA protect your patient privacy? Let’s break it down:

What is HIPAA?: HIPAA stands for the Health Insurance Portability and Accountability Act. It is a federal law that protects the privacy and security of your health information.
Who is Covered by HIPAA?: HIPAA covers healthcare providers, health plans, and healthcare clearinghouses. These entities are required to comply with HIPAA regulations.
What Information is Protected?: HIPAA protects your Protected Health Information (PHI), which includes any information that can be used to identify you and relates to your past, present, or future physical or mental health condition.
What are Your Rights Under HIPAA?: Under HIPAA, you have the right to access your medical records, request amendments to your records, receive a notice of privacy practices, and file a complaint if you believe your privacy rights have been violated.
How Does HIPAA Affect Receptionists?: Receptionists are trained to comply with HIPAA regulations and protect your privacy. They are not allowed to disclose your PHI to anyone without your consent, except in certain limited circumstances.

9. Alternative Ways to Provide Information

Are there alternative ways to provide necessary information without verbally disclosing it to the receptionist? Yes, there are:

Online Forms: Many clinics and hospitals offer online forms that you can fill out before your appointment. These forms allow you to provide detailed information about your medical history, symptoms, and concerns in a private and secure manner.
Patient Portals: Patient portals are secure online platforms that allow you to communicate with your healthcare provider, access your medical records, and request appointments. You can use the patient portal to provide information about your upcoming visit.
Pre-Appointment Questionnaires: Some clinics send out pre-appointment questionnaires to gather information about your health history and the reason for your visit. You can fill out these questionnaires at home and bring them with you to your appointment.
Secure Messaging: If you have a question or concern that you don’t want to discuss in person, you can use secure messaging to communicate with your healthcare provider. This allows you to provide information in a private and confidential manner.
Designated Forms: Some clinics have designated forms for specific purposes, such as requesting a prescription refill or reporting a change in symptoms. These forms can help streamline the process and ensure that all necessary information is collected.

10. When to Seek Help

When should you consider seeking professional medical help for your foot problems? Here’s a quick guide:

Persistent Pain: If you experience persistent pain in your feet that doesn’t improve with rest or home remedies, it’s time to see a doctor.
Numbness or Tingling: Numbness or tingling in your feet can be a sign of nerve damage or other serious medical conditions.
Swelling or Inflammation: Swelling or inflammation in your feet can indicate an injury, infection, or other underlying problem.
Changes in Skin or Nails: Changes in the color, texture, or thickness of your skin or nails can be a sign of fungal infection, psoriasis, or other skin conditions.
Open Sores or Ulcers: Open sores or ulcers on your feet can be a sign of poor circulation, diabetes, or other medical conditions.
Difficulty Walking: Difficulty walking or bearing weight on your feet can be a sign of a structural problem, such as a fracture or arthritis.
Infections: Signs of infection, such as redness, warmth, pus, or fever, require immediate medical attention.
Deformities: Deformities of the feet, such as bunions or hammertoes, can cause pain and difficulty walking and may require medical intervention.
Sports Injuries: Sports injuries to the feet, such as sprains or fractures, should be evaluated by a healthcare professional.
Chronic Conditions: If you have a chronic condition, such as diabetes or arthritis, it’s important to have regular foot exams to prevent complications.

Remember, early diagnosis and treatment can help prevent more serious problems and improve your overall quality of life.

11. Choosing the Right Footwear

Selecting the right footwear is essential for maintaining healthy feet. Here are some tips to guide you:

Proper Fit: Ensure your shoes fit well. They should be long enough and wide enough to accommodate your feet comfortably. According to the American Orthopaedic Foot & Ankle Society, ill-fitting shoes are a major cause of foot problems.
Arch Support: Look for shoes with good arch support to help distribute weight evenly and reduce strain on your feet.
Cushioning: Choose shoes with adequate cushioning to absorb shock and protect your feet from impact.
Breathability: Opt for shoes made from breathable materials, such as leather or mesh, to keep your feet cool and dry.
Activity-Specific Shoes: Select shoes that are designed for the activities you participate in. For example, running shoes for running and hiking boots for hiking.
Avoid High Heels: High heels can put excessive pressure on your toes and lead to foot problems. If you wear high heels, limit the amount of time you spend in them.
Regularly Inspect Shoes: Regularly inspect your shoes for signs of wear and tear, such as worn soles or broken straps. Replace your shoes when they are no longer providing adequate support and protection.
Try On Shoes in the Afternoon: Your feet tend to swell throughout the day, so it’s best to try on shoes in the afternoon to ensure a comfortable fit.
Consider Orthotics: If you have specific foot problems, such as flat feet or plantar fasciitis, consider using orthotics to provide additional support and cushioning.
Consult a Professional: If you’re unsure what type of shoes are best for your feet, consult a podiatrist or other healthcare professional.

12. Home Remedies for Foot Care

What are some effective home remedies for maintaining healthy feet? Let’s explore:

Soak Your Feet: Soaking your feet in warm water with Epsom salts can help relieve pain and inflammation.
Moisturize Regularly: Apply moisturizer to your feet daily to prevent dryness and cracking.
Trim Your Toenails: Trim your toenails straight across to prevent ingrown toenails.
Wear Clean Socks: Wear clean, dry socks made from breathable materials to prevent fungal infections.
Avoid Walking Barefoot: Avoid walking barefoot in public places to prevent exposure to bacteria and fungi.
Massage Your Feet: Massaging your feet can help improve circulation and relieve muscle tension.
Stretch Your Feet: Stretching your feet regularly can help improve flexibility and prevent injuries.
Use a Foot File: Use a foot file to remove dead skin and calluses.
Apply Tea Tree Oil: Apply tea tree oil to your feet to prevent fungal infections.
Elevate Your Feet: Elevate your feet when resting to reduce swelling and improve circulation.

13. The Importance of Regular Foot Exams

Why are regular foot exams so important? Here’s what you need to know:

Early Detection: Regular foot exams can help detect problems early when they are easier to treat.
Preventing Complications: Regular foot exams can help prevent complications from conditions such as diabetes and peripheral artery disease.
Maintaining Mobility: Regular foot exams can help maintain mobility and prevent falls.
Improving Quality of Life: Regular foot exams can help improve your overall quality of life by keeping your feet healthy and pain-free.
Identifying Risk Factors: Regular foot exams can help identify risk factors for foot problems, such as poor circulation or nerve damage.
Monitoring Chronic Conditions: Regular foot exams are essential for people with chronic conditions, such as diabetes or arthritis, to monitor their foot health and prevent complications.
Personalized Care: Regular foot exams allow your healthcare provider to provide personalized care based on your specific needs and risk factors.
Education and Counseling: Regular foot exams provide an opportunity for education and counseling on proper foot care practices.
Cost-Effective: Regular foot exams can be cost-effective in the long run by preventing more serious and costly problems.
Peace of Mind: Regular foot exams can provide peace of mind knowing that your feet are healthy and well-cared for.

14. Advanced Treatments for Foot Conditions

What are some advanced treatments available for various foot conditions? Let’s take a look:

Treatment	Condition	Description
Laser Therapy	Fungal Nail Infections, Plantar Warts	Uses focused light to kill fungi or viruses.
Shockwave Therapy	Plantar Fasciitis, Achilles Tendonitis	Delivers acoustic waves to stimulate healing.
Platelet-Rich Plasma (PRP)	Tendon Injuries, Osteoarthritis	Involves injecting concentrated platelets to promote tissue repair.
Minimally Invasive Surgery	Bunions, Hammertoes	Uses small incisions to correct deformities with less trauma.
Nerve Decompression Surgery	Peripheral Neuropathy, Tarsal Tunnel Syndrome	Relieves pressure on nerves to reduce pain and improve function.
3D-Printed Orthotics	Flat Feet, High Arches	Custom-made inserts for optimal support and alignment.
Regenerative Medicine	Cartilage Damage, Bone Defects	Utilizes stem cells or other biological materials to regenerate tissue.
Total Ankle Replacement	Severe Ankle Arthritis	Replaces damaged ankle joint with artificial components.
External Fixation	Complex Fractures, Limb Lengthening	Stabilizes bones with external frame for proper healing.
Targeted Drug Delivery	Localized Infections, Tumors	Delivers medication directly to affected area.

15. Innovations in Foot Care Technology

What are some exciting innovations in foot care technology? Here’s a glimpse into the future:

Smart Insoles: Smart insoles use sensors to monitor foot pressure, gait, and other biomechanical factors. This data can be used to provide personalized feedback and prevent injuries.
3D-Printed Casts: 3D-printed casts are lightweight, breathable, and customizable. They provide better support and comfort than traditional casts.
Robotic Surgery: Robotic surgery allows for greater precision and control during foot and ankle procedures. This can lead to faster recovery times and better outcomes.
Virtual Reality Rehabilitation: Virtual reality rehabilitation uses immersive simulations to help patients recover from foot and ankle injuries.
Artificial Intelligence Diagnostics: Artificial intelligence can be used to analyze medical images and diagnose foot conditions with greater accuracy and speed.
Bioprinting: Bioprinting involves using 3D printing technology to create living tissues and organs. This could potentially be used to repair damaged cartilage or bone in the foot.
Nanomaterials: Nanomaterials are being used to develop new treatments for foot infections, wounds, and other conditions.
Wearable Sensors: Wearable sensors can track foot temperature, sweat, and other physiological parameters. This data can be used to monitor foot health and detect problems early.
Gene Therapy: Gene therapy involves altering a patient’s genes to treat or prevent disease. This could potentially be used to treat genetic disorders that affect the foot.
Regenerative Medicine: Regenerative medicine is a rapidly growing field that aims to repair or replace damaged tissues and organs. This could potentially be used to treat a wide range of foot conditions.

16. Tips for Maintaining Foot Health in Summer

How can you keep your feet healthy during the summer months? Follow these tips:

Wear Breathable Shoes: Opt for sandals or shoes made from breathable materials to prevent your feet from sweating excessively.
Apply Sunscreen: Apply sunscreen to your feet, especially if you’re wearing sandals or open-toed shoes.
Stay Hydrated: Drink plenty of water to prevent dehydration, which can lead to foot cramps and other problems.
Avoid Walking Barefoot: Avoid walking barefoot in public places, such as swimming pools and locker rooms, to prevent fungal infections.
Wash Your Feet Regularly: Wash your feet daily with soap and water, and dry them thoroughly, especially between the toes.
Wear Flip-Flops Sparingly: While flip-flops are convenient, they don’t provide much support or protection. Wear them sparingly and avoid wearing them for long periods of time.
Protect Your Feet from Injury: Be careful when walking on uneven surfaces or participating in sports activities.
Check Your Feet Regularly: Check your feet regularly for any signs of problems, such as blisters, cuts, or infections.
Use Foot Powder: Use foot powder to absorb moisture and prevent fungal infections.
Visit a Podiatrist: If you experience any foot problems, visit a podiatrist for evaluation and treatment.

17. Foot Health During Pregnancy

How does pregnancy affect foot health, and what can you do? Here’s what you need to know:

Swelling: Swelling in the feet and ankles is common during pregnancy due to increased fluid retention and hormonal changes.
Weight Gain: Weight gain during pregnancy can put extra pressure on your feet, leading to pain and discomfort.
Changes in Arch Height: Hormonal changes can cause the ligaments in your feet to relax, leading to a decrease in arch height and an increase in foot size.
Overpronation: Overpronation, or rolling inward of the foot, is common during pregnancy and can lead to foot pain and other problems.
Varicose Veins: Varicose veins in the legs and feet are more common during pregnancy due to increased blood volume and pressure on the veins.
Skin Changes: Skin changes, such as dryness and itching, can occur on the feet during pregnancy.
Nail Changes: Nail changes, such as thickening and discoloration, can occur during pregnancy.
Increased Risk of Fungal Infections: Pregnant women are more susceptible to fungal infections of the feet and nails.
Gestational Diabetes: Gestational diabetes can increase the risk of foot problems, such as nerve damage and poor circulation.
Importance of Proper Footwear: Wearing supportive and comfortable shoes is essential during pregnancy to prevent foot pain and other problems.

18. Foot Care for Seniors

What special considerations are there for foot care in seniors? Let’s discuss:

Decreased Circulation: Decreased circulation to the feet is common in seniors and can lead to a variety of problems, such as slow healing and increased risk of infection.
Nerve Damage: Nerve damage, or neuropathy, is common in seniors and can lead to numbness, tingling, and pain in the feet.
Skin Changes: Skin changes, such as dryness and thinning, are common in seniors and can make the feet more susceptible to injury and infection.
Nail Problems: Nail problems, such as thickening and ingrown toenails, are common in seniors.
Foot Deformities: Foot deformities, such as bunions and hammertoes, are more common in seniors.
Increased Risk of Falls: Foot problems can increase the risk of falls in seniors.
Importance of Regular Foot Exams: Regular foot exams are essential for seniors to detect and treat foot problems early.
Proper Footwear: Seniors should wear supportive and comfortable shoes to prevent foot pain and other problems.
Professional Foot Care: Seniors may benefit from professional foot care services, such as trimming toenails and removing calluses.
Home Foot Care: Seniors should practice good home foot care habits, such as washing and drying their feet daily and moisturizing regularly.

19. Addressing Common Foot Myths

Let’s debunk some common myths about foot care:

Myth: You Don’t Need to See a Podiatrist Unless You Have a Serious Problem: Fact: Regular check-ups with a podiatrist can help prevent minor issues from becoming major problems.
Myth: Cutting a V-Shape in Your Toenail Will Cure an Ingrown Toenail: Fact: This is an old wives’ tale. Ingrown toenails require proper trimming or professional treatment.
Myth: High Heels Are Only Bad if They Hurt: Fact: Even comfortable high heels can cause long-term damage to your feet and posture.
Myth: Walking Barefoot Is Always Good for Your Feet: Fact: Walking barefoot can increase the risk of injuries and infections, especially in public places.
Myth: You Can Get Rid of Athlete’s Foot with Home Remedies Alone: Fact: While home remedies can provide relief, athlete’s foot often requires prescription antifungal medication.
Myth: Surgery Is the Only Option for Bunions: Fact: Many bunions can be managed with non-surgical treatments, such as orthotics and wider shoes.
Myth: Foot Pain Is a Normal Part of Aging: Fact: While foot problems are more common in older adults, pain is not a normal part of aging and should be addressed.
Myth: You Can’t Do Anything About Flat Feet: Fact: Orthotics and supportive shoes can help manage flat feet and prevent related problems.
Myth: All Corns and Calluses Need to Be Removed: Fact: Some corns and calluses are harmless and don’t require removal unless they cause pain or discomfort.
Myth: You Can’t Prevent Foot Problems: Fact: Many foot problems can be prevented with proper foot care, supportive footwear, and regular check-ups.

20. The Role of Diet in Foot Health

How does your diet impact the health of your feet? Here’s a guide:

Calcium: Calcium is essential for strong bones, including the bones in your feet.
Vitamin D: Vitamin D helps your body absorb calcium and is also important for bone health.
Vitamin C: Vitamin C is an antioxidant that helps protect against cell damage and is also important for collagen production, which is essential for healthy skin and connective tissue.
Vitamin E: Vitamin E is another antioxidant that helps protect against cell damage and is also important for circulation.
Omega-3 Fatty Acids: Omega-3 fatty acids have anti-inflammatory properties and can help reduce pain and swelling in the feet.
Protein: Protein is essential for building and repairing tissues, including the muscles, ligaments, and tendons in your feet.
Water: Staying hydrated is essential for overall health and can also help prevent foot cramps and other problems.
Limit Sugar and Processed Foods: Sugar and processed foods can contribute to inflammation and other health problems that can affect your feet.
Maintain a Healthy Weight: Maintaining a healthy weight can reduce pressure on your feet and prevent problems such as plantar fasciitis and arthritis.
Consult a Nutritionist: If you have specific concerns about your diet and foot health, consult a nutritionist for personalized advice.

Do you have to tell a doctor’s receptionist what’s wrong? While understanding the reasons behind their inquiry is important, remember your rights to privacy. When in doubt, a polite yet assertive approach, combined with utilizing alternative communication methods, can ensure both your comfort and efficient healthcare navigation. At thebootdoctor.net, we’re dedicated to providing reliable information and resources for maintaining optimal foot health, ensuring you’re well-informed and confident in managing your care.

For more detailed information and personalized advice on foot care, don’t hesitate to explore the resources available at thebootdoctor.net. Our expert team is ready to assist you in finding the best solutions for your needs. If you are in the Houston area and need to consult with a podiatrist, contact us at Address: 6565 Fannin St, Houston, TX 77030, United States. Phone: +1 (713) 791-1414.

Frequently Asked Questions (FAQ)

1. Why do receptionists ask about the reason for my visit?

Receptionists ask for the reason of your visit to prioritize appointments, schedule appropriate time slots, direct you to the correct provider, and prepare necessary equipment and paperwork.

2. Am I legally obligated to tell the receptionist my medical issue?

No, you are not legally obligated to disclose detailed medical information to the receptionist, thanks to HIPAA privacy regulations.

3. What can I say if I don’t want to share details with the receptionist?

You can politely state that you prefer to discuss the details directly with the doctor or provide a vague explanation like, I have a foot problem I’d like to discuss.

4. Are receptionists trained to maintain patient confidentiality?

Yes, receptionists are trained to comply with HIPAA regulations and protect your privacy, ensuring they do not disclose your information without consent.

5. What if I have a sensitive medical issue?

You can contact the clinic in advance to explain your situation and request a private conversation or any special accommodations needed.

6. Can I provide information in writing instead of verbally?

Yes, you can write down your medical issue on a piece of paper and hand it to the receptionist if you find it difficult to articulate verbally.

7. How does HIPAA protect my health information?

HIPAA protects your Protected Health Information (PHI) by regulating who can access it and ensuring it remains confidential unless you provide consent.

8. What alternative ways can I provide necessary information?

You can use online forms, patient portals, or pre-appointment questionnaires to provide information securely and privately.

9. What should I do if I feel my privacy rights have been violated?

If you believe your privacy rights have been violated, file a complaint with the healthcare provider or the Department of Health and Human Services.

10. Are there situations where I should be more specific with the receptionist?

Yes, in emergency situations or if you suspect an infectious disease, providing detailed information helps ensure you receive prompt and appropriate care.

Do You Have To Tell A Doctor’s Receptionist What’s Wrong?