SureSmile Doctor Login: Efficiently Managing User Accounts for Your Practice

Effectively managing user accounts is crucial for any dental practice utilizing SureSmile. As an administrator, understanding how to add, modify, and maintain user access ensures smooth workflow and data security within the SureSmile platform. This guide provides a comprehensive walkthrough on managing users, centered around your Suresmile Doctor Login and administrative functionalities.

Accessing the SureSmile Login and User Administration Page

To begin managing users, you first need to access the SureSmile platform through your SureSmile doctor login or administrator credentials. Follow these initial steps to get started and navigate to the user administration area:

1. Navigate to the SureSmile login portal by visiting https://login.SureSmile.com/login. This is your primary SureSmile doctor login access point.
2. If you are a new user or need to register, you can find the “Register” button typically located in the upper-right corner of the homepage. Alternatively, on the login page itself, look for the “Create new account?” link.
3. During registration, you will be prompted to enter a username and a valid email address.
4. Create a secure password. Ensure it meets the password complexity requirements, which usually include a minimum of eight characters, a mix of uppercase and lowercase letters, at least one number, and a special character from the following set: ~ ! @ # $ % ^ & * ( ) _ – ‘ ” ; : , . ? | [ ]
5. Click “Submit” to complete your registration or SureSmile doctor login setup.

Once you are logged in with your administrative SureSmile doctor login, you can access the user management section. Here’s how:

1. Look for the settings icon, usually located in the upper-right corner of any SureSmile screen. Click this icon.
2. From the dropdown menu, select “Administration”. This action will redirect you to the “Practice Settings” page.
3. Within the “Practice Settings” page, click on “Users”.

This settings icon, typically found in the top right corner after your SureSmile doctor login, is your gateway to the administration panel.

This will display the “Users” page, organized into tabs based on SureSmile user roles: “Doctors,” “Staff,” and “Administrators.”

Adding New Users to Your SureSmile Practice Database

Adding new users is essential for expanding access to SureSmile within your practice. Here’s how to add a new user and assign them appropriate roles after your SureSmile doctor login:

1. From the “Users” page, locate and click the “Add User” button, usually positioned on the right side of the screen. This action will open the “Add User” dialog box.
2. Enter the email address of the new user you wish to add.
3. Select the appropriate role for this user by checking the corresponding checkbox. Roles typically include Doctor, Staff, and Administrator.
4. Click “Apply”.

Upon clicking “Apply,” the newly added user’s email address will appear under the tab corresponding to the role you assigned. Remember, a user can be assigned multiple roles if necessary by repeating these steps and selecting additional roles.

Important Note: Users assigned only the Administrator role cannot create orders within SureSmile. To enable order creation, ensure they are also assigned a Doctor or Staff role in addition to Administrator if needed.

Reactivating User Accounts After Password Resets

For security reasons, when a user resets their password, their user roles are temporarily suspended. As an administrator, you need to reactivate their roles to restore their access. This is a simple process achievable through your SureSmile doctor login:

1. Click the orange settings icon and select “Administration” from the menu. This option is exclusively available to users logged in with an Administrator SureSmile doctor login.
2. Under “Practice Settings,” select “Users.”
3. Any user who has recently reset their password will be listed at the top of the “Users” page, clearly indicated for reactivation.
4. Click the small refresh button next to the user’s name. This action approves the password reset and reactivates their access to the practice database with their previously assigned roles.

The refresh icon, as highlighted here, is used to quickly reactivate user accounts following a password reset.

After reactivation, the user can access the SureSmile practice database using their newly reset password and with all their previously assigned roles intact.

Deleting Users from Roles

If a user’s role changes or they no longer require access to certain functions within SureSmile, you can delete them from specific roles. This action, performed after your SureSmile doctor login, helps maintain accurate user permissions:

1. Navigate to the specific role tab (Doctors, Staff, or Administrators) from which you wish to remove a user.
2. Locate the user you want to remove from that particular role.
3. Click the trash can icon, usually located on the right side of the screen, adjacent to the user’s name.

Upon clicking the trash can icon, a notification will briefly appear at the top of the “Users” page with an “Undo” button. This provides a safety net, allowing you to restore the user to the role if the removal was unintentional.

By following these steps after your SureSmile doctor login, you can efficiently manage user accounts, ensuring your practice leverages the SureSmile platform securely and effectively. Proper user management is key to optimizing workflow and maintaining data integrity within your dental practice.