Visiting a medical facility can sometimes feel overwhelming, but at Columbia Doctors Tarrytown, we prioritize making your experience as smooth and stress-free as possible. This guide will walk you through everything you need to know before, during, and after your appointment at our Tarrytown location. From pre-appointment tasks to check-in procedures and safety measures, we’ve got you covered, ensuring you are fully prepared for your consultation with our expert Columbia doctors in Tarrytown.
Streamlining Your Visit: Pre-Appointment Essentials
To make the most of your time with our specialists and to expedite your check-in process, there are a few important steps to complete before you arrive at Columbia Doctors Tarrytown. These steps are designed to save you time and ensure that your appointment starts promptly.
Accessing Your Connect Patient Portal and MyChart
Having access to your patient portal is essential for a seamless experience at Columbia Doctors Tarrytown. The Connect Patient Portal and Your MyChart account are your gateways to efficient communication and streamlined administrative tasks.
Alt text: Patient securely accesses the MyChart mobile application on their smartphone to manage their healthcare appointments and information.
Completing Required Forms Online in Advance
One of the most significant ways you can prepare for your visit to Columbia Doctors Tarrytown is by completing all necessary forms online before your appointment date. This not only reduces your waiting time in the office but also helps our team prepare for your consultation more effectively.
How to Complete Forms Online:
Whether you prefer using your computer or mobile device, the process is straightforward:
On Your Computer:
- Navigate to the patient portal at myconnectnyc.org.
- Once logged in, find the Health icon, typically located at the top of the screen. Click on it.
- From the dropdown menu under Medical Tools, select Questionnaires.
- You will see a list of forms associated with your upcoming orthopedics appointment at Columbia Doctors Tarrytown. Click on each form.
- Complete each form thoroughly. The system allows you to save your progress, so you can return to finish them if needed.
Using the MyChart App:
- Open the MyChart app on your smartphone or tablet.
- In the main menu, look for and tap the Questionnaires icon.
- Select each form related to your orthopedics appointment at Columbia Doctors Tarrytown.
- Fill out all the required fields in each form. Like the computer version, the app lets you save your progress and complete forms at your convenience.
By completing these forms ahead of time, you are significantly contributing to a smoother and more efficient visit at Columbia Doctors Tarrytown.
Arrival and Check-In Procedures at Columbia Doctors Tarrytown
To ensure the safety and well-being of all our patients and staff at Columbia Doctors Tarrytown, we have implemented a streamlined check-in process. Upon arrival at our Tarrytown facility, please follow these steps to facilitate a smooth start to your appointment.
Alt text: The Columbia Doctors Tarrytown medical office building, providing a welcoming and accessible healthcare environment with ample parking.
Upon reaching Columbia Doctors Tarrytown, please remain in your car and proceed with the following check-in steps:
- eCheck-in via MyChart App: Utilize your mobile device to perform the eCheck-in through the MyChart app. This feature was outlined in the “What to do Before your Appointment” section. During the eCheck-in, you will also be able to handle any co-payment requirements. Rest assured, your card will only be charged if your appointment proceeds as scheduled.
- Inform us of Your Arrival: After completing the eCheck-in, call our front desk at 646-317-3256. Inform our staff that you have arrived and completed the online check-in. Our team will then finalize your check-in process and provide instructions on when to enter the office or if you should continue to wait briefly until your Columbia doctor at Tarrytown is ready to see you.
Important Arrival Time Guidelines:
- Patients Requiring X-rays: If your appointment includes x-rays, please plan to arrive in the parking lot 45 minutes before your scheduled appointment time. This allows ample time for imaging procedures before your consultation with our Columbia doctors in Tarrytown.
- All Other Patients: If you do not need x-rays, please arrive 15 minutes prior to your scheduled appointment time.
Punctuality and Safety:
Please adhere to the designated arrival timeframes and avoid arriving earlier. Our procedures are designed to minimize the number of individuals in our waiting areas, ensuring a safe environment for everyone. If you happen to arrive ahead of time, we kindly request that you wait in your vehicle or just outside the building until the appropriate time to enter.
Parking at Columbia Doctors Tarrytown
Parking should be the least of your worries when visiting Columbia Doctors Tarrytown. We offer complimentary parking for all our patients in the parking lot conveniently located just outside our offices. This free parking access is designed to make your visit as convenient and stress-free as possible, allowing you to focus entirely on your health and consultation with our Columbia doctors.
Ensuring Your Safety: Procedures, Screening, and Visitor Policy at Columbia Doctors Tarrytown
At Columbia Doctors Tarrytown, your safety and the safety of our dedicated staff are paramount. We have implemented comprehensive safety protocols and guidelines, taking into account the most current health recommendations.
The following safety measures are in place to protect everyone within our facility:
- Visitor Limitations: To minimize potential exposure and maintain a safe environment, we have specific guidelines regarding visitors accompanying patients:
- Minors: Patients under the age of 17 may be accompanied by one parent or legal guardian.
- Adults Needing Assistance: Adult patients who require mobility or cognitive support may have one escort accompany them.
- Patient Screening: In addition to a pre-screening for COVID-19 symptoms conducted before your appointment, you will undergo a brief screening upon arrival. This includes a temperature check and a few health-related questions to ensure the safety of our Tarrytown facility.
- Mandatory Mask Use: In compliance with Columbia and NYP clinical facility policies, masks are required for everyone at all times within our facilities. If you do not have a mask, one will be provided to you upon arrival at Columbia Doctors Tarrytown.
- Hand Hygiene Practices: Upon entering our office, we ask that all patients wash their hands or use the hand sanitizer available throughout the facility. Maintaining hand hygiene is a simple yet effective way to prevent the spread of germs.
- Personal Protective Equipment (PPE): Our healthcare teams at Columbia Doctors Tarrytown strictly adhere to CDC guidelines, utilizing appropriate Personal Protective Equipment (PPE) at all times. Furthermore, we have established thorough screening and testing protocols for all our care team members to ensure a safe environment.
- Enhanced Cleaning and Disinfecting: We maintain a rigorous cleaning schedule at our Tarrytown location. Our facilities are repeatedly and thoroughly sanitized throughout the day. Exam rooms are meticulously cleaned and disinfected between each patient visit, adhering to the highest standards of hygiene.
If you have specific questions or concerns regarding your personal circumstances or needs in relation to these safety procedures, please do not hesitate to contact your Columbia doctor’s office at Tarrytown for clarification and assistance.
Directions for X-Rays and Imaging at Columbia Doctors Tarrytown
For patients who require x-rays or imaging as part of their appointment at Columbia Doctors Tarrytown, please follow these directions once you have completed your COVID safety screening:
- After your safety screening, look for signs directing you to Radiology and X-Ray. These signs will lead you through glass doors located towards the left side of the main lobby, when you are facing the front desk.
- Proceed to the Radiology registration desk to check in for your imaging appointment. The radiology staff will provide you with specific instructions to ensure your imaging is completed safely and efficiently.
- Once your x-rays or imaging procedures are finished, please return to the main lobby. Check in again at the Columbia Orthopedics front desk. After checking in, please wait in the lobby area, and a member of our clinical team will come to escort you to an examination room to see your Columbia doctor.
For more detailed information on radiology procedures and safety measures, you can visit Columbia Radiology Procedures and Information.
Your Consultation with Columbia Doctors at Tarrytown
After all necessary x-rays and imaging are completed, and you have checked in at the Columbia Orthopedics front desk, a member of our dedicated clinical team will personally escort you to the examination room. Here, you will meet with your Columbia doctor at Tarrytown for your consultation. We are committed to providing you with expert medical care in a comfortable and safe environment. We aim to make your visit to Columbia Doctors Tarrytown as seamless and beneficial as possible, focusing on your health and well-being every step of the way.
